Will Ofconcepts Provide Service for Our Products?

I received a phone call yesterday from someone that purchased an office chair through Amazon. They were having issues and needed some replacement parts. I was advised that Amazon will only deal with their customer directly for 30 days from the date of purchase on any warranty issues. After 30 days, it is up to the purchaser to find help. At Office Furniture Concepts, ofconcepts.com, we service the products we sell with no time limit. We do the leg work and deal with the manufacturers for you. In most cases, if the problem is under factory warranty, there is no charge. If the problem is not a warranty situation and parts are still available, we will work with our manufacturers directly to get the problem solved. We highly value our customers and strive to provide the best customer service experience possible.

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