Archive for July, 2013

Expect the Unexpected and Roll with It

detour expect the unexpected

 

One of the biggest surprises in running a business is dealing with issues and problems you do not anticipate. I learned very quickly to expect the unexpected and then just roll with it. You learn very quickly just how little control you can have, even after detailed planning. I could write a very extensive book on unplanned events. Here are just a few…

(1) Right before we placed the floor samples on our office furniture showroom floor, we painted and carpeted the front room. It was very well done, clean and inviting. It rained the night they finished the carpet. When I went to work the next day, I found that the showroom had taken on a lot of water and did a number on most of the carpet. I was hopeful this was not a sign, but a little discouraged. Fortunately, a wet vac took care of the mess and we moved forward.

(2) Within a few short months of our opening the doors, The Borough decided (unbeknownst to us) to replace the main street going through the business district which closed the main access to our facility. This entrance ended up being closed for approximately 3 months. There was a side street alternate entrance, so I purchased numerous temporary  signs directing customers in the back way. I also purchased a large banner to be hung across the side street to draw attention the our business. Not long after we placed the banner up, a large tractor trailer came down the street and since the truck was not high enough it grabbed the banner and pulled our permanent sign to the ground, snapping the support pole at the base. Our good intentions of redirecting traffic had backfired and cost us money to repair.

The moral of my story is you need to roll with the ups and downs with business. Don’t get too high with the highs or to low with the lows. If you believe in yourself and what you are doing, you will ultimately succeed.

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